Resolved incident

Inbound email outage

Asana · Minor · Started

Duration
< 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

On 7/25/2025, between approximately 01:24 and 01:32 UTC, our inbound email system was completely down, which means that no emails from customers emailing Asana (e.g. at @mail.asana.com) were processed. No tasks or messages were created via email during that time.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Asana

    On 7/25/2025, between approximately 01:24 and 01:32 UTC, our inbound email system was completely down, which means that no emails from customers emailing Asana (e.g. at @mail.asana.com) were processed. No tasks or messages were created via email during that time.