Automations not running for EU users

Resolved

Minor impact

Started

Lasted 1h 10m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We're currently working our way through the backlog of automations that did not run.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Identified

    We've heard reports of rules and automations not running in the EU region. We've identified the source of the issue and fixed it for new automations triggers going forward. Our engineers are currently working on the backlog of automations that triggered and did not run during the incident.