Resolved incident

Intermittent errors during login for some customers

Atlassian Statuspage · Minor · Started

Duration
4h 8m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Atlassian Statuspage

    We are investigating reports of intermittent errors during login for some customers using Statuspage. We will provide more details once we identify the root cause.

  2. Identified

    Atlassian Statuspage

    We have identified issues with our login system. To unblock customer login we have temporarily enabled alternate login flows for the manage portal. We will continue to monitor the situation and provide further details as we investigate further.

  3. Monitoring

    Atlassian Statuspage

    A fix has been implemented, we are seeing recovery and continuing to monitor the incident.

  4. Resolved

    Atlassian Statuspage

    This incident has been resolved.