Issues accessing email content, call recordings, uploads, and exports.

Resolved

Started

Lasted 2h 23m

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Updates

  1. Resolved

    The issue has now been resolved. We’re sorry for any inconvenience caused.

  2. Monitoring

    The issue has been resolved. Our team deployed a fix and is monitoring the system to confirm stability. The disruption occurred 08:34 - 09:48 and 10:26 - 10:40 UTC.

  3. Identified

    We’re addressing an issue where some users may be unable to view email content (and in some cases access other stored content like call recordings, file uploads, or exports). We’ve identified the problem and we’re working on a fix now.