Resolved incident

Partial outage of account management operations

Augment Code · Minor · Started

Duration
2h 34m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Augment Code

    This incident has been resolved.

  2. Identified

    Augment Code

    The issue as been identified. The root cause are increased error rates in a downstream metering and billing provider likely indirectly caused by issues in the AWS us-east-1

  3. Investigating

    Augment Code

    We are continuing to investigate this issue.

  4. Investigating

    Augment Code

    We are investigation an issue on the customer portal w.r.t. to account management operations