Resolved incident

Major Outage — Services Unavailable

Augment Code · None · Started

Duration
5h 36m
Severity
None
Status
Resolved

Summary

None · Resolved

We have successfully brought back all the services. We’ll be doing a detailed postmortem to better understand what caused the issue so that we can prevent this in the future.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Augment Code

    We are currently investigating an issue that's impacting multiple services.

  2. Identified

    Augment Code

    We’ve identified the issue impacting service availability and are actively working with our cloud partners to resolve it. The issue is related to permissions following a recent infrastructure migration. We’ll share another update as soon as we have more information.

  3. Identified

    Augment Code

    Availability of Cosmos and our core API has improved. Some features remain affected, and we're continuing to work on restoring them. We'll share another update as recovery progresses.

  4. Identified

    Augment Code

    Cosmos and Core API services are mostly resolved. We are continuing to restore the remaining services. We'll share another update as recovery progresses.

  5. Resolved

    Augment Code

    We have successfully brought back all the services. We’ll be doing a detailed postmortem to better understand what caused the issue so that we can prevent this in the future.