Resolved incident

Some users experiencing errors while retrieving account information.

Augment Code · Major · Started

Duration
3h 32m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Augment Code

    This incident has been resolved.

  2. Identified

    Augment Code

    We've identified the problem and are implementing mitigation.

  3. Investigating

    Augment Code

    We continue to investigate upstream failures on account information retrieval for self-serve customers.

  4. Investigating

    Augment Code

    We are investigating this issue. Non-administrative service operations are not currently impacted.