Metrics ingestion and query disruption

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   15 days ago

   Axiom

   We are investigating an issue affecting Metrics ingestion (using the /v1/metrics endpoint) and querying following an infrastructure change. Affected customers may experience failed or delayed metric ingestion, and recently ingested metrics may not appear in query results. We have identified the cause and are working to restore normal operation.

2. Resolved

   15 days ago

   Axiom

   We've fixed the problem and Metrics ingest is back to normal.

3. Resolved

   15 days ago

   Axiom

   The query service was also affected during the incident, it failed to discover recent metric data during this time window, and this is fixed now