Resolved incident

Pipelines failing to start.

Bitbucket · Major · Started

Duration
2h 27m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Between 2024-07-24 3.30am UTC to 2024-07-24 6.40am UTC, we experienced degraded performance with API and Pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating manually.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Bitbucket

    We are currently investigating an issue affecting pipelines creation due to an increased API error rate, we're investigating and will provide a follow-up soon.

  2. Identified

    Bitbucket

    We've identified an issue causing increased API error rate and delayed Pipelines. We are working on implementing a fix to restore service and will post a follow up within one hour.

  3. Identified

    Bitbucket

    A fix has been implemented and API performance has begun to recover. Some Pipelines are still delayed but we are seeing recovery. We'll continue to monitor and provide an update within the hour.

  4. Monitoring

    Bitbucket

    Both Bitbucket API and Pipelines services have recovered. We'll continue to monitor and provide another update in 20min.

  5. Monitoring

    Bitbucket

    Between 2024-07-24 3.30am UTC to 2024-07-24 6.40am UTC, we experienced degraded performance with API and Pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating manually.

  6. Resolved

    Bitbucket

    Between 2024-07-24 3.30am UTC to 2024-07-24 6.40am UTC, we experienced degraded performance with API and Pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating manually.