Resolved incident
Users receiving errors when attempting to load BitBucket
Bitbucket · Major · Started
- Duration
- 1h 10m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
Our team has mitigated the issue that caused error messages when loading Bitbucket. Bitbucket should now function correctly for all previously impacted users.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Bitbucket
We are aware of some users experiencing issues loading Bitbucket and may be receiving errors such as '500 internal server error'. Our team is investigating this issue with urgency and will provide an update as soon as possible.
Monitoring
Bitbucket
Our team has mitigated the issue that caused error messages when loading Bitbucket. We are continuing to monitor at this time to ensure performance has been restored, and resolve the root cause.
Resolved
Bitbucket
Our team has mitigated the issue that caused error messages when loading Bitbucket. Bitbucket should now function correctly for all previously impacted users.