Resolved incident

BitBucket Site fails to Load

Bitbucket · None · Started

Duration
2h 29m
Severity
None
Status
Resolved

Summary

None · Resolved

On July 31, 2026, affected Bitbucket Cloud users for some customers may have experienced failures loading the site and impacts to associated pipelines. The issue has now been resolved, and the service is operating normally for all affected customers.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Bitbucket

    Some customers experienced intermittent errors when accessing Bitbucket Cloud, including failures loading the site and associated impacts to Pipelines. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.

  2. Monitoring

    Bitbucket

    A fix has been implemented and services are operating normally for all affected customers. We are continuing to monitor to confirm stability. We will provide a further update within 60 minutes.

  3. Resolved

    Bitbucket

    On July 31, 2026, affected Bitbucket Cloud users for some customers may have experienced failures loading the site and impacts to associated pipelines. The issue has now been resolved, and the service is operating normally for all affected customers.