Unable to invite new users due to missing recaptcha token

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   almost 2 years ago

   Bitbucket

   We are investigating reports of intermittent errors for some Atlassian customers when they are trying to invite users using their admin panels (admin.atlassian.com) We will provide more details once we identify the root cause.

2. Identified

   almost 2 years ago

   Bitbucket

   We continue to work on resolving the invitation workflow in admin.atlassian.com We have identified the root cause and performed changes in the environment to mitigate the issue.

3. Resolved

   almost 2 years ago

   Bitbucket

   Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.