Resolved incident

Degraded performance of Bitbucket cloud

Bitbucket · Minor · Started

Duration
3h 46m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We have successfully mitigated the incident, and the affected service is now fully operational. Our teams have verified that normal functionality has been restored and the service is performing as expected.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Bitbucket

    We are actively investigating a service disruption impacting Bitbucket for some customers. We'll share updates here as more information is available.

  2. Investigating

    Bitbucket

    We are actively investigating reports of a service disruption affecting Bitbucket Cloud. We'll share updates here within the next hour or as more information is available.

  3. Investigating

    Bitbucket

    Our engineers are actively working to resolve the Bitbucket Cloud disruption. No new updates at this moment. We will share more details within the next hour or as soon as we more information is available.

  4. Investigating

    Bitbucket

    Our engineers continue to work actively to identify the root cause. Meanwhile, the affected service is now stable and the error rate has decreased. We will share more details within the next hour, or sooner if more information becomes available.

  5. Resolved

    Bitbucket

    We have successfully mitigated the incident, and the affected service is now fully operational. Our teams have verified that normal functionality has been restored and the service is performing as expected.