Resolved incident
Bitbucket is slow in responding to customers
Bitbucket · Minor · Started
- Duration
- 2h 19m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Between 06:35 to 9:27 UTC, we experienced degraded performance for Atlassian Bitbucket. The issue has been resolved and the service is operating normally.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Bitbucket
We are investigating cases of degraded performance for Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.
Identified
Bitbucket
We continue to work on resolving the degraded performance and intermittent failures (due to slow loading times) for Atlassian Bitbucket. We have identified the root cause and taken mitigations to handle the increased load and expect recovery shortly.
Monitoring
Bitbucket
We have identified the root cause of the degraded performance and have mitigated the problem. We are now monitoring closely.
Resolved
Bitbucket
Between 06:35 to 9:27 UTC, we experienced degraded performance for Atlassian Bitbucket. The issue has been resolved and the service is operating normally.