Intermitent Issues with Billing Related Actions

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   over 2 years ago

   Bitly

   We are currently experience issues with our 3rd party billing provider which is intermittently affecting various billing related actions (upgrading to paid plans, retrieving billing information, etc). The provider has acknowledged the incident and the cause is currently under investigation. We are monitoring the situation closely and will share an update as soon as we know more!

2. Resolved

   over 2 years ago

   Bitly

   This incident has been resolved.