Resolved incident

Provider outage affecting email sends

Bitly · None · Started

Duration
1h 32m
Severity
None
Status
Resolved

Summary

None · Resolved

The incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Bitly

    We have identified a 3rd party provider outage that is impacting our ability to send transactional emails to our customers (e.g. email validation, etc). The provider has acknowledged the issue and is working on a fix. We will provide an update within 30 minutes.

  2. Identified

    Bitly

    We are continuing to observe an outage of a 3rd party provider that is impacting our ability to send transactional emails to our customers (e.g. email validation, etc). The provider is continuing to work to mitigate the issue. We will provide an update within 30 minutes.

  3. Monitoring

    Bitly

    We're observing recovery after an incident where a 3rd party provider outage caused issues with transactional email sends. We will continue to monitor to ensure that the incident is fully resolved.

  4. Resolved

    Bitly

    The incident has been resolved.