Resolved incident

Delayed SMS message sends for two factor authentication

Bitly · Minor · Started

Duration
3h 20m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Bitly

    We have identified an issue with SMS message sends impacting users attempting to sign in with two factor authentication. This issue primarily affects users on the T-Mobile network. We will be monitoring the incident with our SMS provider an will update here when the issue is resolved.

  2. Monitoring

    Bitly

    Our SMS provider is reporting a recovery in message sending. We are monitoring two factor authentication SMS message delivery for users attempting to sign into their accounts.

  3. Resolved

    Bitly

    This incident has been resolved.