Resolved incident

Provider outage affecting [product functonality]

Bitly · Major · Started

Duration
1h
Severity
Major
Status
Resolved

Summary

Major · Resolved

The outage of our 3rd party provider that was blocking new user sign ups has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Bitly

    We have identified a 3rd party provider outage impacting our new user sign up functionality. Our on-call team is working with the provider to restore functionality for Bitly users. We will provide an update within 30 minutes.

  2. Monitoring

    Bitly

    We are observing recovery of the 3rd party outage that was causing issues with new sign ups. We are continuing to monitor the situation to ensure that functionality has been fully restored.

  3. Resolved

    Bitly

    The outage of our 3rd party provider that was blocking new user sign ups has been resolved.