Resolved incident
Provider outage affecting [product functonality]
Bitly · Major · Started
- Duration
- 1h
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
The outage of our 3rd party provider that was blocking new user sign ups has been resolved.
Event timeline
How this incident unfolded, from the official status page.
Identified
Bitly
We have identified a 3rd party provider outage impacting our new user sign up functionality. Our on-call team is working with the provider to restore functionality for Bitly users. We will provide an update within 30 minutes.
Monitoring
Bitly
We are observing recovery of the 3rd party outage that was causing issues with new sign ups. We are continuing to monitor the situation to ensure that functionality has been fully restored.
Resolved
Bitly
The outage of our 3rd party provider that was blocking new user sign ups has been resolved.