Provider outage affecting email sends

Resolved

None impact

Started

Lasted 1h 38m

View official incident ↗

Updates

  1. Resolved

    The 3rd party outage causing issues with transactional email sends has been resolved.

  2. Monitoring

    We are observing recovery from a 3rd party provider outage that was impacting our ability to send transactional emails to our customers. We will continue to monitor to ensure that the issue is fully resolved.

  3. Identified

    We are continuing to observe a 3rd party outage that is impacting our ability to send transactional emails (e.g. email validation). We are monitoring the situation and will provide another update within 30 minutes.

  4. Identified

    We have identified a 3rd party provider outage that is impacting our ability to send transactional emails to our customers (e.g. email validation, etc). Our on-call team is working with the provider to restore functionality for Bitly users. We will provide an update within 30 minutes.