Resolved incident

Link-In-Bio Intermittent Errors

Bitly · Major · Started

Duration
44m
Severity
Major
Status
Postmortem

Summary

Major · Postmortem

From `17:56Z` through `19:01Z` on `2024-06-18` Bitly experienced a major outage affecting Bitly Pages functionality. Preliminary root cause was a change to a CDN configuration. The misconfiguration caused all Bitly Pages to result in a 500 page during the outage. All other Bitly services remained operational during the incident.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Bitly

    We are currently investigating this issue.

  2. Identified

    Bitly

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    Bitly

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Bitly

    This incident has been resolved.

  5. Postmortem

    Bitly

    From `17:56Z` through `19:01Z` on `2024-06-18` Bitly experienced a major outage affecting Bitly Pages functionality. Preliminary root cause was a change to a CDN configuration. The misconfiguration caused all Bitly Pages to result in a 500 page during the outage. All other Bitly services remained operational during the incident.