Intermittent Provider Issues

Event timeline

How this incident unfolded, from the official status page.

1. Monitoring

   8 months ago

   Bitly

   We have received reports of intermittent DNS resolution issues on bit.ly due to residual caching from a recent provider outage. These issues should dissipate over the next several hours. We continue to monitor the situation. Note that while you may see interruptions in connections your audience may not.

2. Monitoring

   8 months ago

   Bitly

   We continue to monitor this issue with several ISPs showing resolution. If you are encountering this issue, we would appreciate knowing what ISP (Internet Service Provider) you are on when you report the issue. We are working with affected ISPs to get the erroneous DNS entries cleared from their residual cache layers.

3. Monitoring

   8 months ago

   Bitly

   This incident has been resolved at the root cause layer for several days, and it seems that residual DNS cache layers have now cleared.

4. Resolved

   8 months ago

   Bitly

   This incident has been resolved.