Intermittent Provider Issues

Resolved

Minor impact

Started

Lasted 176h 32m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    This incident has been resolved at the root cause layer for several days, and it seems that residual DNS cache layers have now cleared.

  3. Monitoring

    We continue to monitor this issue with several ISPs showing resolution. If you are encountering this issue, we would appreciate knowing what ISP (Internet Service Provider) you are on when you report the issue. We are working with affected ISPs to get the erroneous DNS entries cleared from their residual cache layers.

  4. Monitoring

    We have received reports of intermittent DNS resolution issues on bit.ly due to residual caching from a recent provider outage. These issues should dissipate over the next several hours. We continue to monitor the situation. Note that while you may see interruptions in connections your audience may not.