Resolved incident

[Minor] Issues with All Files Page

Box · Minor · Started

Duration
25m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

After further monitoring, this incident is now considered resolved. All Files Page Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Box

    Our team is investigating an issue on All Files page, in the WebApp. Users may see errors or slowness when attempting to access files or folders. We will provide additional information as it becomes available.

  2. Monitoring

    Box

    Our team has taken steps to remediate this issue and is seeing improvement on the All Files page service. We are continuing to monitor for any additional impact.

  3. Resolved

    Box

    After further monitoring, this incident is now considered resolved. All Files Page Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.