Resolved incident
[Medium] Issues Accessing the Admin Console Dashboard
Box · Major · Started
- Duration
- 2h 19m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
After further monitoring, this incident is now considered resolved. The Admin console service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Box
Our team is investigating an issue with the Admin Conssole dashboard. Users may experience slowness when attempting to access the Admin Console. We will provide additional information as it becomes available.
Identified
Box
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Monitoring
Box
Our team has taken steps to remediate this issue and is seeing improvement to access the Box Admin console. We are continuing to monitor for any additional impact.
Resolved
Box
After further monitoring, this incident is now considered resolved. The Admin console service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.