[Minor] Issue with Box AI

Resolved

Minor impact

Started

Lasted 3h 19m

View official incident ↗

Updates

  1. Resolved

    After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We are continuing to investigate this issue.

  4. Investigating

    Our team is investigating an issue with Box AI. Some users may be unable to use Box AI. We will provide additional information as it becomes available.