Resolved incident

[Medium] Issue with File Requests

Box · Major · Started

Duration
< 1m
Severity
Major
Status
Resolved

Summary

Major · Resolved

From approximately 2:50 AM to 3:30 AM PDT on Oct 01, 2026, we observed an issue impacting File Requests. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Box

    From approximately 2:50 AM to 3:30 AM PDT on Oct 01, 2026, we observed an issue impacting File Requests. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.