Past incident

[Medium] Issue with multiple Box Services

Box · Major · Started

Duration
Unavailable
Severity
Major
Status
No longer listed as active

Summary

Major · No longer listed as active

The issue has been identified and a fix is being implemented.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Box

    Our team is investigating an issue with the Public API and Box Sign. Users may see errors or timeouts when attempting to use the Public API or Box Sign. We will provide additional information as it becomes available.

  2. Investigating

    Box

    Our team is continuing to investigate an issue with the Public API, Box Sign, and Downloads. We will provide additional information as it becomes available.

  3. Identified

    Box

    The issue has been identified and a fix is being implemented.