Quickbooks bank feeds connected by Pro Access firms to their clients are...

Resolved

Critical impact

Started

Lasted 2h 7m

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Updates

  1. Resolved

    We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.

  2. Monitoring

    The fix has been rolled out and we are monitoring traffic from Quickbooks.

  3. Identified

    We've identified a fix to restore bank feeds in Quickbooks for clients that have had their Pro Access firm connect the bank feed on their behalf. This change will be rolling out in a few minutes.

  4. Investigating

    We are investigating an issue around unavailability of bank feeds connected by Pro Access firms to Quickbooks for their clients.