Resolved incident

Quickbooks bank feeds connected by Pro Access firms to their clients are...

Brex · Critical · Started

Duration
2h 7m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Brex

    We are investigating an issue around unavailability of bank feeds connected by Pro Access firms to Quickbooks for their clients.

  2. Identified

    Brex

    We've identified a fix to restore bank feeds in Quickbooks for clients that have had their Pro Access firm connect the bank feed on their behalf. This change will be rolling out in a few minutes.

  3. Monitoring

    Brex

    The fix has been rolled out and we are monitoring traffic from Quickbooks.

  4. Resolved

    Brex

    We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.