Resolved incident

Elevated errors on the Team API and Brex Dashboard

Brex · Critical · Started

Duration
8m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to load the Brex Dashboard successfully.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Brex

    Between 7:00 AM and 7:08 AM PT, a subset of requests to the Team API returned HTTP 500 errors due to database maintenance. During this window, some user information was temporarily unavailable, which may have prevented the Dashboard from loading for some users.

  2. Resolved

    Brex

    The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to load the Brex Dashboard successfully.