Resolved incident

Services failing to respond and timing out

Brex · Critical · Started

Duration
18m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to transact and see their cards and transactions.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Brex

    Between 8:00 PM - 8:30 PM PT and 9:35 PM - 9:50 PM PT, a subset of requests to our API returned HTTP 500 errors due to database maintenance. During this window, some card and transaction operations were temporarily unavailable, which may have prevented the Dashboard from loading for some users.

  2. Resolved

    Brex

    The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to transact and see their cards and transactions.