Brex card payment declines at OpenAI

Resolved

Critical impact

Started

Lasted 3h 25m

View official incident ↗

Updates

  1. Resolved

    The issue affecting Brex card payments at OpenAI has been resolved. Customers can now use their Brex cards for OpenAI payments. If you previously experienced a declined payment, please try again.

  2. Investigating

    We are aware that some customers may be experiencing declined payments when using their Brex cards at OpenAI. We are working directly with OpenAI and Mastercard to investigate and resolve the issue. We will provide updates as more information becomes available.