Resolved incident

Automate is facing issues

BrowserStack · Critical · Started

Duration
6h 13m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

Between 12:47 and 19:00 UTC, a subset of users running test sessions on Chrome 149 and 150 experienced an elevated rate of idle timeouts. This was caused by an configuration change, which has since been identified and rolled back. The issue is now fully resolved, and sessions on Chrome 149/150 are operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    BrowserStack

    We are currently investigating this issue.

  2. Resolved

    BrowserStack

    Between 12:47 and 19:00 UTC, a subset of users running test sessions on Chrome 149 and 150 experienced an elevated rate of idle timeouts. This was caused by an configuration change, which has since been identified and rolled back. The issue is now fully resolved, and sessions on Chrome 149/150 are operating normally.