Logging Delays and Errors

Resolved

Started

Lasted 41m

View official incident ↗

Updates

  1. Resolved

    Snowflake has implemented a fix for their issue. We can confirm that logging has caught up, no data was lost, and queries are no longer exhibiting errors.

  2. Monitoring

    Snowflake, the foundation for our logs/observability, is having an issue in their us-west-2 AWS instance. Bubble's systems remain stable, however, log messages may take 15-20 minutes to appear, and may continue to error out during this time. https://status.snowflake.com/incidents/p3x136d3mcsp

  3. Investigating

    We are currently seeing intermittent errors both ingesting data into and querying from our log provider; logs may not be available within a 20-minute window, or may show errors during this time.