Real-time Updates Experiencing Delays

Updates

1. Resolved

   5 months ago

   After performing the rollbacks and monitoring traffic and system health for a few hours, we have not witnessed any more issues with real-time updates, and services are restored.

2. Monitoring

   5 months ago

   The team has performed a rollback of the notifier service on our main cluster and are monitoring to confirm restored performance and functionality.

3. Identified

   5 months ago

   Our previous fix helped but wasn’t reliably working so we are working on a rollback of our notifier service on dedicated environments

4. Monitoring

   5 months ago

   Rolled out a fix and are monitoring to confirm.

5. Investigating

   5 months ago

   We've received a few more reports of delayed real-time updates, and the response team is continuing to investigate.

6. Resolved

   5 months ago

   We are no longer observing delays with real-time updates, and our systems have stabilized.

7. Monitoring

   5 months ago

   The response team has pushed out a fix, and we will continue to monitor the situation as our systems stabilize.

8. Identified

   5 months ago

   We've identified the issue with real-time updates and the response team is pushing out a fix.

9. Investigating

   5 months ago

   We're currently investigating reports of delays regarding real-time updates.