Slowness and intermittent errors in Buffer

Resolved

Started

Lasted 24h 33m

View official incident ↗

Updates

  1. Resolved

    After additional monitoring, we're confident that the slowness (and underlying issues) have been resolved. Thank you for your patience throughout! Don't hesitate to let us know if there are any issues moving forward.

  2. Monitoring

    After making several adjustments to mitigate the slowness, we've seen traffic and latency return to normal. We're continuing to monitor to ensure everything remains working as expected. Once we feel confident, we'll mark this issue as resolved.

  3. Identified

    We're still noticing some slowness so our team is working to make sure we address this fully.

  4. Monitoring

    We've addressed the issue causing slowness with Buffer and are currently monitoring the app to ensure that performance is stable. We'll keep you updated with any further developments and provide a final update once we confirm that the service is fully restored.

  5. Identified

    We've identified the cause of the slowness with Buffer. Our team is now working on implementing a fix to improve performance. We'll continue to provide updates here as we make progress. We appreciate your patience and understanding.

  6. Investigating

    We’re currently experiencing slowness with Buffer, which may affect your app performance. Our team is aware of the issue and is working to resolve it as quickly as possible. We’ll keep you updated on our progress and apologise for the disruption.