Meta API issue impacting some Instagram posts

Resolved

Started

Lasted 306h 8m

View official incident ↗

Updates

  1. Resolved

    While we continue to see the occasional error message associated with the Meta issue, we have largely seen the posting success rate for Instagram images improve. As such, we're marking this issue as resolved. We'll continue to closely monitor this metric moving forward to ensure stability.

  2. Identified

    We’ve confirmed that this issue is coming from the Meta API. Most Instagram posts are publishing normally, with a current success rate of around 94–99%. Image posts are more likely to be affected than video. We’re continuing to monitor error rates and will share updates as we learn more.

  3. Investigating

    We’re currently investigating an issue causing Instagram posts to fail for some users. The issue appears to be affecting only image-based posts, and based on the error message we're seeing, it's an issue within the Meta API. That said, we'll continue to investigate and update this page as more information becomes available.