Issue Publishing Video Posts to Facebook Pages
Resolved
Updates
Resolved
We're happy to see that publishing success rates for updates including videos to Facebook have returned to normal now, and we're no longer seeing the errors from Meta that were identified yesterday. If you have any failed posts still in your queue in Buffer, please can you retry sending again now? Thank you so much for your patience with us throughout this incident, and we're very sorry for the inconvenience it caused.
Identified
We've identified an issue with Facebook video posts failing. Other Meta API users are reporting the same problem, and there's an active thread: https://developers.facebook.com/community/threads/1249634937370976/ in the Meta developer community. We're monitoring the situation and will update as we learn more.
Investigating
We’re currently investigating an issue causing Facebook Page video posts to fail for many users. Our team is actively working to resolve this as quickly as possible. We sincerely apologise for the disruption.