Issue Publishing Video Posts to Instagram and Threads

Resolved

Started

Lasted 56m

View official incident ↗

Updates

  1. Resolved

    This issue has now been fully resolved, and video posts to Instagram and Threads are publishing normally again. Any failed posts can be retried from the queue. Once again, we sincerely apologise for the disruption.

  2. Monitoring

    Meta has implemented a fix, and video posts to Instagram and Threads appear to be publishing normally again through Buffer. If any of your posts failed, please click Retry Now in the queue and they should publish successfully. We’re continuing to monitor the situation to confirm the issue is fully resolved.

  3. Identified

    We’re currently experiencing an issue publishing video posts to Instagram and Threads due to a problem with Meta’s API. Posts with images or no media should continue to publish as normal. We’re working to resolve this as quickly as possible and will continue to share updates here. We sincerely apologise for the disruption.