Resolved incident
Email outage
Bugsnag · None · Started
- Duration
- 46m
- Severity
- None
- Status
- Resolved
Summary
None · Resolved
This incident has been resolved. Unfortunately all emails that would have been delivered during this outage have been lost - please accept our apologies for any inconvenience caused by this. BugSnag uses a third-party supplier to deliver emails. That supplier had temporarily suspended our account and they have acknowledged that this was due to a false positive with their internal tooling. Please rest assured that we are taking steps to ensure this does not happen again in the future.
Event timeline
How this incident unfolded, from the official status page.
Resolved
Bugsnag
This incident has been resolved. Unfortunately all emails that would have been delivered during this outage have been lost - please accept our apologies for any inconvenience caused by this. BugSnag uses a third-party supplier to deliver emails. That supplier had temporarily suspended our account and they have acknowledged that this was due to a false positive with their internal tooling. Please rest assured that we are taking steps to ensure this does not happen again in the future.
Investigating
Bugsnag
We have been experiencing an outage to our emails since 01:56 AM UTC resulting in emails not being sent and are investigating the cause.