Resolved incident

Emails not being sent

Bugsnag · None · Started

Duration
2h
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Bugsnag

    This incident has been resolved.

  2. Monitoring

    Bugsnag

    We have confirmed that emails are now being delivered. We will continue monitoring the situation.

  3. Identified

    Bugsnag

    Our service provider has informed us that they have resolved the issue and will begin processing the email backlog shortly.

  4. Investigating

    Bugsnag

    We are currently investigating an issue with our service provider that means we are unable to send any emails. This affects notification emails, but also sign up and password reset emails. Please bear with us while we resolve this issue.