Resolved incident

Issues with the Traces and Spans API

Bugsnag · Minor · Started

Duration
46h 33m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Bugsnag

    We are experiencing issues with the Traces and Spans API and are investigating the matter. There may be data loss in your performance metrics during this period, although BugSnag's Performance SDKs will retry sending trace and span data.

  2. Investigating

    Bugsnag

    We've deployed a workaround and the service has stabilized. We'll continue to monitor system performance as the investigation continues.

  3. Monitoring

    Bugsnag

    A permanent fix has been implemented and services have returned to typical operation. The team will continue monitoring to ensure consistent system performance.

  4. Resolved

    Bugsnag

    This incident has been resolved.