Resolved incident

Error rates increasing

BuildKite · Minor · Started

Duration
20m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Additional capacity was added to our redis caches. This triggered a failover between UTC 15:10 - 15:14 and there was a spike of errors on the REST and GraphQL APIs. Customers would have seen some errors in the Buildkite UI during this period as well. We have been monitoring the situation since then and things have returned to baseline.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    BuildKite

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  2. Resolved

    BuildKite

    Additional capacity was added to our redis caches. This triggered a failover between UTC 15:10 - 15:14 and there was a spike of errors on the REST and GraphQL APIs. Customers would have seen some errors in the Buildkite UI during this period as well. We have been monitoring the situation since then and things have returned to baseline.