Delayed notifications

Resolved

Minor impact

Started

Lasted 1h 29m

View official incident ↗

Updates

  1. Resolved

    Outbound notification latency remains at expected levels. Some customers may have received duplicate notifications before the underlying error was resolved.

  2. Monitoring

    Outbound notification queues have now fully caught up for all impacted customers.

  3. Identified

    We've resolved the underlying error, and outbound notifications queues are now in the process of catching up for impacted customers.

  4. Investigating

    We are investigating delays to build and job notifications for a subset of customers.