Delivery issues with email notifications

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   about 2 months ago

   BuildKite

   We are experiencing delivery issues with email notifications due to an issue with an upstream provider.

2. Identified

   about 2 months ago

   BuildKite

   Our on-call engineers are working on failing over to an alternative upstream email provider to restore outbound email notifications. No other Buildkite services have been impacted by this disruption.

3. Monitoring

   about 2 months ago

   BuildKite

   We are seeing successful email deliveries and are monitoring processing of our outbound email queue.

4. Resolved

   about 2 months ago

   BuildKite

   Our outbound email queue has finished processing all previously failed deliveries. Email notifications are processing successfully.