Increased latency and error rates

Resolved

Minor impact

Started

Lasted 28m

View official incident ↗

Updates

  1. Resolved

    An increase in requests has lead to the API service being temporarily saturated. We have updated rate limits to ensure this doesn't re-occur and will add further resources if necessary

  2. Investigating

    We're observing increased latency and error rates in the Agent API for a subset of our customers. We're currently investigating and will provide status updates as they become available.