Increased latency and error rates

Resolved

Minor impact

Started

Lasted 1h 5m

View official incident ↗

Updates

  1. Resolved

    We have confirmed that latency and error rates have returned to normal for impacted customers.

  2. Monitoring

    We have identified and fixed the issue with the underlying database for a subset of customers. We are now monitoring the issue.

  3. Investigating

    We're observing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.