Stream Service Degradation

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   5 months ago

   Bunny

   We are currently investigating a service degradation affecting Stream. Users may experience delays with video uploads, video fetching operations, and transcoding jobs. Playback, delivery, and management of existing videos are not affected and continue to operate normally. Our engineering team is actively working to identify the cause and restore full service. Further updates will be provided as they become available.

2. Monitoring

   5 months ago

   Bunny

   We are seeing normal processing resume for newly submitted video uploads and transcoding jobs. Some videos that entered processing during the incident may remain delayed. Our team is actively reviewing and working through the remaining affected jobs while continuing to monitor the service. Further updates will be provided as they become available.

3. Resolved

   5 months ago

   Bunny

   This incident has been resolved.