Resolved incident

Payment Gateway Failures on Dashboard

Bunny · Minor · Started

Duration
2h 37m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The issue affecting payment attempts on the billing dashboard has been resolved. Our monitoring has confirmed that the service is operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Bunny

    We are currently aware of an issue of failed payment attempts on our billing dashboard on user accounts. Our team are working to restore its functionality.

  2. Monitoring

    Bunny

    A fix has been deployed for the issue affecting payment attempts on the billing dashboard. The service has been restored, and we are currently monitoring the situation to ensure everything continues to operate as expected.

  3. Resolved

    Bunny

    The issue affecting payment attempts on the billing dashboard has been resolved. Our monitoring has confirmed that the service is operating normally.