Resolved incident

Stream API/Upload, Storage and CDN Partial Outage

Bunny · Minor · Started

Duration
55m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This was caused by an upstream network provider experiencing a network outage. While CDN traffic was not affected, supporting services such as Stream, Storage and our Core API may have been intermittently returning timeout errors. This has now been rectified and plans are in motion to further build redundancy into these products.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Bunny

    We identified a network issue pertaining to our Stream, API and Storage (Frankfurt) platform. CDN services with Frankfurt storage may have been partially affected. We are currently investigating the problem.

  2. Resolved

    Bunny

    This was caused by an upstream network provider experiencing a network outage. While CDN traffic was not affected, supporting services such as Stream, Storage and our Core API may have been intermittently returning timeout errors. This has now been rectified and plans are in motion to further build redundancy into these products.