Resolved incident

[Bunny DNS] Intermittent DNS Resolution Issues (Coco/Kiki)

Bunny · Minor · Started

Duration
83h 38m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This issue has now been fully resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Bunny

    We are currently investigating an issue where some DNS queries are failing. Please note that the CDN is not impacted, and content delivery remains unaffected.

  2. Identified

    Bunny

    We have identified the issue. Coco has mostly recovered, but Kiki is still experiencing some minor issues. Our team is continuing to work toward full recovery and will provide further updates as they become available.

  3. Identified

    Bunny

    Coco is now stable and functioning as expected. However, Kiki is experiencing degraded performance, which may result in higher latency, which will resolve by itself. Our team is actively investigating and working on a solution to mitigate these issues. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.

  4. Monitoring

    Bunny

    A fix has been implemented and we are monitoring the results.

  5. Monitoring

    Bunny

    We are continuing to monitor for any further issues.

  6. Resolved

    Bunny

    This issue has now been fully resolved.