[Bunny DNS] Intermittent DNS Resolution Issues (Coco/Kiki)

Resolved

Minor impact

Started

Lasted 83h 38m

View official incident ↗

Updates

  1. Resolved

    This issue has now been fully resolved.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Identified

    Coco is now stable and functioning as expected. However, Kiki is experiencing degraded performance, which may result in higher latency, which will resolve by itself. Our team is actively investigating and working on a solution to mitigate these issues. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.

  5. Identified

    We have identified the issue. Coco has mostly recovered, but Kiki is still experiencing some minor issues. Our team is continuing to work toward full recovery and will provide further updates as they become available.

  6. Investigating

    We are currently investigating an issue where some DNS queries are failing. Please note that the CDN is not impacted, and content delivery remains unaffected.