Database Controller Outage

Resolved

Minor impact

Started

Lasted 8h 24m

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Updates

  1. Resolved

    After monitoring the affected services, we have confirmed that Database management and idle Database activation are operating normally.

  2. Monitoring

    The issue has been resolved and the affected services have been restored. Our Engineering team will continue monitoring the platform to ensure everything remains stable.

  3. Identified

    Our Engineering team are continuing to work on the issue. Additionally, we are aware of some working Databases failing during this outage. This is related and our team are also working to address this.

  4. Identified

    We have identified an issue with our Database controller, that our Engineering team are working to restore. Databases already online are not affected and will continue operating normally, but idle Databases or Database management is currently unavailable.